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Fraud Prevention

How to Safely Send Money When Zelle Isn’t Available (And Avoid Scams)

How to Safely Send Money When Zelle Isn’t Available...

Ever been asked to send money, but something didn’t feel right? When a familiar option like Zelle isn’t available, it can be stressful to figure out how to send money safely, especially when the request feels urgent. Here are some safe alternatives.

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Seal

First Bank Earns the 2026 AARP BankSafe Seal

First Bank is proud to have earned the BankSafe Trained Seal for educating its frontline staff using AARP BankSafe training focused on fraud prevention awareness.

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Identity Theft, Fraud and Scams

Identity Theft, Fraud and Scams

Consumers increasingly rely on digital devices such as computers and smartphones to access financial accounts and other sensitive financial information. While this often makes things easy and convenient, accessing this information online also comes with risks.

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Your Financial Privacy

Your Financial Privacy

In the normal course of business, First Bank and other financial institutions you do business with will request certain personal information - such as your name, Social Security number, address, income, and details about your assets.

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Scams Targeting Older Adults

Scams Targeting Older Adults

Financial exploitation can take many forms such as theft of money or property by a family member, caregiver, or scammer. It is vital to take precautions to prevent exploitation against older Americans.

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Crypto Scams and Related Fraud

Crypto Scams and Related Fraud

Investment fraud schemes include confidence scams in which a perpetrator gains the confidence of individuals before eventually enticing them to make a fraudulent investment.

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Obituary Scams

Obituary Scams

Obituary scams, also known as bereavement scams, typically start with information gleaned from death notices in newspapers or posted online. Criminals harvest facts commonly included in obits, such as the deceased’s birth date, where the person lived and worked, and family members’ names, to start building a profile for identity theft.

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Corporate Account Takeover Protection

Corporate Account Takeover Protection

Learn how to protect your accounts from corporate account takeover.

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Unpaid Toll Scam

Unpaid Toll Scam

Whether you’ve driven through a toll recently or not, you might’ve gotten a text saying you owe money for unpaid tolls. It’s probably a scam. Scammers are pretending to be tolling agencies from coast to coast and sending texts demanding money.

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Treasury Phone Scam

Treasury Phone Scam

Customers, please beware of a current phone scam that involves a spam link containing the word "treasury." Customers at various banks across the country are receiving phone calls where the caller ID shows the bank name, but it is not actually from the bank.

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FDIC Guide to Cybersecurity

FDIC Guide to Cybersecurity

The FDIC Guide to Cybersecurity provides helpful tips, advice and strategies to help keep your personal information secure and avoid identity theft online. Click this link to view the FDIC Guide to Cybersecurity.

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Fraud Text Alert

Fraud Text Alert

At First Bank, your security is our top priority. Starting March 17th, 2025, we are launching a new debit card platform that includes enhanced fraud protection to help keep your account safe.

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Money Mule Scams

Money Mule Scams

In a typical money mule scam, criminals use another person’s bank account to transfer and launder illegally acquired money. The person whose bank account is used may be a victim, unaware of the crime entirely, or they may be complicit in the fraud.

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Fake Check Scams

Fake Check Scams

Fake checks might look like business or personal checks, cashier’s checks, money orders, or a check delivered electronically. Here’s what to know about fake check scams.

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Romance Scams

Romance Scams

Read about the stories romance scammers make up and learn the number one way to avoid a romance scam.

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Association of North Texas Construction Professionals

Association of North Texas Construction Professionals

Our very own Regan Warren and Katie Shelton had the honor of speaking with the Association of North Texas Construction Professionals — a dedicated group of small business owners and industry experts including contractors, architects, electricians, accountants, and suppliers.

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Abby & Regan

Fraud Awareness class

Abby Brown, our VP of Compliance, and Regan Warran, BSA Analyst, had the privilege of teaching a fraud awareness class to the residents of The Village of Prestonwood in Plano. The class focused on helping residents spot common scams and protect themselves from elder exploitation; an issue that impacts families and communities every day.

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