Rental Car Notice
First Bank debit cards CANNOT be used for rental car payments. Please plan ahead and use a major credit card when renting a vehicle.
How to Safely Send Money When Zelle Isn’t Available...
April 01, 2026
Ever been asked to send money, but something didn’t feel right? When a familiar option like Zelle isn’t available, it can be stressful to figure out how to send money safely, especially when the request feels urgent. Here are some safe alternatives.
First Bank Earns the 2026 AARP BankSafe Seal
January 19, 2026
First Bank is proud to have earned the BankSafe Trained Seal for educating its frontline staff using AARP BankSafe training focused on fraud prevention awareness.
Identity Theft, Fraud and Scams
December 05, 2025
Consumers increasingly rely on digital devices such as computers and smartphones to access financial accounts and other sensitive financial information. While this often makes things easy and convenient, accessing this information online also comes with risks.
Your Financial Privacy
December 05, 2025
In the normal course of business, First Bank and other financial institutions you do business with will request certain personal information - such as your name, Social Security number, address, income, and details about your assets.
Scams Targeting Older Adults
December 01, 2025
Financial exploitation can take many forms such as theft of money or property by a family member, caregiver, or scammer. It is vital to take precautions to prevent exploitation against older Americans.
Crypto Scams and Related Fraud
December 01, 2025
Investment fraud schemes include confidence scams in which a perpetrator gains the confidence of individuals before eventually enticing them to make a fraudulent investment.
Obituary Scams
December 01, 2025
Obituary scams, also known as bereavement scams, typically start with information gleaned from death notices in newspapers or posted online. Criminals harvest facts commonly included in obits, such as the deceased’s birth date, where the person lived and worked, and family members’ names, to start building a profile for identity theft.
Corporate Account Takeover Protection
December 01, 2025
Learn how to protect your accounts from corporate account takeover.
Unpaid Toll Scam
December 01, 2025
Whether you’ve driven through a toll recently or not, you might’ve gotten a text saying you owe money for unpaid tolls. It’s probably a scam. Scammers are pretending to be tolling agencies from coast to coast and sending texts demanding money.
Treasury Phone Scam
December 01, 2025
Customers, please beware of a current phone scam that involves a spam link containing the word "treasury." Customers at various banks across the country are receiving phone calls where the caller ID shows the bank name, but it is not actually from the bank.
FDIC Guide to Cybersecurity
December 01, 2025
The FDIC Guide to Cybersecurity provides helpful tips, advice and strategies to help keep your personal information secure and avoid identity theft online. Click this link to view the FDIC Guide to Cybersecurity.
Fraud Text Alert
December 01, 2025
At First Bank, your security is our top priority. Starting March 17th, 2025, we are launching a new debit card platform that includes enhanced fraud protection to help keep your account safe.
Money Mule Scams
December 01, 2025
In a typical money mule scam, criminals use another person’s bank account to transfer and launder illegally acquired money. The person whose bank account is used may be a victim, unaware of the crime entirely, or they may be complicit in the fraud.
Fake Check Scams
December 01, 2025
Fake checks might look like business or personal checks, cashier’s checks, money orders, or a check delivered electronically. Here’s what to know about fake check scams.
Romance Scams
December 01, 2025
Read about the stories romance scammers make up and learn the number one way to avoid a romance scam.
Association of North Texas Construction Professionals
July 30, 2025
Our very own Regan Warren and Katie Shelton had the honor of speaking with the Association of North Texas Construction Professionals — a dedicated group of small business owners and industry experts including contractors, architects, electricians, accountants, and suppliers.
Fraud Awareness class
May 30, 2025
Abby Brown, our VP of Compliance, and Regan Warran, BSA Analyst, had the privilege of teaching a fraud awareness class to the residents of The Village of Prestonwood in Plano. The class focused on helping residents spot common scams and protect themselves from elder exploitation; an issue that impacts families and communities every day.
